Returning Tokens (Kill License)
Contents
If it is necessary to return tokens to Danlaw, use this procedure. To return loaned tokens, see Lending Tokens–Return.
1.Open MxServe Monitor on the server that hosts the token pool. 2.Select the host server in the Token Pools box at the top of the window. 3.Select the License Details tab. 4.Select the row in the Detailed Token Pool information table that contains the tokens you wish to return.
5.Click the Kill Tokens button.
6.Click the Return Tokens button. 7.Click the Copy button to copy the Confirmation Code (also called a Kill Code) to the Windows clipboard. 8.Click the Cancel button. |
1.Paste the Confirmation Code into an e-mail message. Please include the Machine ID (computer name) of the PC the tokens are from and how many are being returned. 2.If the tokens are being replaced, generate a new Site Code and paste it into the message. 3.Send the message to mxsupport@danlawinc.com. 4.To install a replacement license, see Establishing Token Pools.
|